Legal notice

This Legal Notice applies to the website, products, content, communications and services provided under The Pause Chapter brand (collectively, the “Services”).

By accessing this website, purchasing or using a product, relying on information provided through the Services, or otherwise interacting with The Pause Chapter, you acknowledge and agree to this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy and Return & Refund Policy.

1. General Information Only

All information provided by The Pause Chapter, including information appearing on our:

Website;
Product pages;
Product packaging;
Advertisements;
Emails;
Social media;
Articles;
Guides;
Educational materials;
Customer communications;
Testimonials; and
Other content

is provided for general informational and educational purposes only, unless expressly stated otherwise.

Nothing provided by The Pause Chapter is intended to constitute individualized medical, psychiatric, psychological, pharmaceutical, nutritional or other professional healthcare advice.

2. Dietary Supplement Disclaimer

The Pause Chapter sells dietary supplements.

Where applicable to statements concerning our dietary supplements:

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Dietary supplements are not a substitute for appropriate medical care.

3. No Doctor-Patient or Healthcare Relationship

Your use of this website, purchase of our products or communication with The Pause Chapter does not create a doctor-patient, therapist-patient, pharmacist-patient or other professional healthcare relationship.

Customer-support representatives are not providing individualized medical advice merely by answering questions concerning an order, product or information appearing on our website.

You should seek advice from an appropriately qualified healthcare professional regarding your individual circumstances.

4. Consult a Healthcare Professional

You are responsible for determining whether a dietary supplement is appropriate for you.

You should consult an appropriately qualified healthcare professional before beginning a supplement, particularly if you:

Have a diagnosed medical or psychiatric condition;
Take prescription medications;
Take over-the-counter medications or other supplements;
Are pregnant, breastfeeding or attempting to become pregnant;
Have allergies or sensitivities;
Have kidney, liver, cardiovascular or other health conditions;
Are preparing for surgery; or
Have concerns regarding possible interactions or contraindications.

Do not delay seeking professional medical care because of information appearing on our website.

5. Emergencies

The Pause Chapter is not an emergency medical service.

If you believe you are experiencing a medical emergency, serious adverse reaction or other urgent health problem, seek immediate professional medical assistance.

Do not rely on email, website messaging, social media or customer support for emergency medical assistance.

6. Customer Assumes Responsibility for Product Use

To the maximum extent permitted by applicable law, you are responsible for your decision to purchase and use a dietary supplement.

You are responsible for:

Reading the product label before use;
Reviewing all listed ingredients;
Following directions and warnings;
Determining whether ingredients are appropriate for you;
Considering your existing medical conditions;
Considering medications and other supplements you use;
Consulting a healthcare professional where appropriate; and
Discontinuing use and seeking appropriate advice if you experience a concerning reaction.

You should not exceed the directions stated on the product label unless instructed by an appropriately qualified healthcare professional.

7. Individual Results Vary

The Pause Chapter does not guarantee any particular result from the use of its products.

Individual experiences may vary substantially based on factors including health status, age, physiology, diet, lifestyle, medications, supplement use and other individual circumstances.

No statement on our website should be interpreted as a guarantee that you will experience a particular:

Libido or sexual-wellbeing outcome;
Anxiety or stress outcome;
Menopause-related outcome;
Mood outcome;
Sleep outcome;
Physical outcome;
Psychological outcome; or
Other health or wellness result.

Unless we expressly provide a separate written guarantee, no specific outcome, timeframe or level of improvement is promised.

8. Testimonials and Customer Experiences

Testimonials, reviews, photographs, stories and other customer experiences describe the experiences or opinions of the individuals concerned.

They are not guarantees or promises of typical or identical results.

Your experience may differ.

Testimonials should not be interpreted as medical advice or as establishing that a product will diagnose, treat, cure or prevent a disease.

Nothing in this section authorizes The Pause Chapter to use fabricated or misleading testimonials, and applicable advertising law remains controlling.

9. Scientific and Educational Information

References to research, studies, ingredients, biological mechanisms or scientific literature are provided for informational and educational purposes.

A reference to research concerning an ingredient does not necessarily establish that the finished The Pause Chapter product will produce the same result, particularly where research:

Used a different dose;
Used a different ingredient form;
Studied a different population;
Used multiple ingredients;
Measured different outcomes; or
Did not study the finished product itself.

Scientific knowledge evolves, and research findings may be preliminary, conflicting or subsequently revised.

10. No Representation of FDA Approval

Dietary supplements are regulated differently from pharmaceutical drugs.

Nothing on this website should be interpreted as representing that a product has been approved by the FDA to diagnose, treat, cure or prevent a disease unless such a statement is expressly and lawfully authorized.

The existence of scientific research concerning an ingredient does not constitute FDA approval of The Pause Chapter or its products.

11. Product Information

We make reasonable efforts to provide accurate product information.

However, formulations, packaging, labels, appearance and other product information may change from time to time.

Always review the physical label supplied with the product before use.

If the product received materially differs from information displayed when you purchased it, contact support@thepausechapter.co before use.

12. Allergies, Sensitivities and Interactions

Individual reactions to dietary supplements and ingredients can vary.

The Pause Chapter cannot determine all potential allergies, sensitivities, contraindications or interactions applicable to every individual.

You are responsible for reviewing ingredients and obtaining appropriate professional advice concerning potential interactions with:

Medications;
Other supplements;
Medical conditions;
Allergies;
Pregnancy or breastfeeding; and
Other individual circumstances.

13. Adverse Reactions

If you experience a concerning reaction while using a product, discontinue use and seek appropriate medical attention.

Reporting an adverse event to The Pause Chapter does not, by itself, constitute evidence or an admission that the product caused or contributed to the event.

FDA itself states that submission of a serious adverse-event report does not constitute an admission that the supplement caused or contributed to the reported event.

Nothing in this Legal Notice limits any adverse-event reporting, recordkeeping or other obligation imposed on The Pause Chapter by applicable law.

14. No Liability for Misuse

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, The Pause Chapter is not responsible for injury, loss or damage resulting from use of a product contrary to its label, warnings or instructions, including:

Exceeding the recommended amount;
Ignoring product warnings;
Using a product despite a known allergy;
Combining products or medications contrary to professional advice;
Unauthorized modification of a product;
Improper storage;
Use after expiration;
Providing the product to an inappropriate third party; or
Other misuse or unauthorized use.

Nothing in this section excludes liability that applicable law does not permit us to exclude.

15. Third-Party Information

Our Services may contain links, references or information relating to third-party websites, studies, publications, researchers, healthcare institutions, social-media platforms or other organizations.

A reference or link does not necessarily constitute endorsement, partnership, sponsorship or affiliation.

We do not control independent third-party content and, to the maximum extent permitted by law, are not responsible for its availability, accuracy, changes, practices or independent conduct.

16. Third-Party Service Providers

The Pause Chapter may rely on third parties for services including:

Manufacturing;
Fulfillment;
Shipping;
Payment processing;
Website hosting;
Ecommerce infrastructure;
Communications; and
Other business operations.

To the maximum extent permitted by law, we are not liable for independent acts, omissions, interruptions or failures of third-party providers where responsibility may lawfully be excluded.

Nothing in this section eliminates responsibility imposed on The Pause Chapter by applicable law.

17. Website Disclaimer

The website and its content are provided on an “AS IS” and “AS AVAILABLE” basis to the maximum extent permitted by applicable law.

We do not guarantee that the website will:

Always be available;
Operate without interruption;
Be completely error-free;
Be free from every harmful component;
Remain unchanged; or
Meet every user's individual requirements.

You use the website at your own risk, subject to rights that cannot legally be waived.

18. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PAUSE CHAPTER DISCLAIMS ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, EXCEPT THOSE THAT CANNOT LAWFULLY BE DISCLAIMED.

This includes, to the extent permitted by law, implied warranties concerning:

Merchantability;
Fitness for a particular purpose;
Non-infringement;
Availability;
Accuracy; and
Particular results.

Nothing in this Legal Notice disclaims an express warranty actually made by The Pause Chapter or a warranty that applicable law prohibits us from disclaiming.

19. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PAUSE CHAPTER, ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, LICENSORS AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE WEBSITE, SERVICES, CONTENT, PRODUCTS OR YOUR USE OF THEM.

This exclusion applies, to the maximum extent permitted by law, to claims involving:

Loss of profits;
Loss of revenue;
Loss of business opportunity;
Loss of data;
Loss of goodwill;
Business interruption;
Emotional distress;
Consequential economic loss; or
Other indirect or consequential loss.

This limitation applies regardless of the legal theory asserted, including contract, tort, negligence, strict liability, statute or otherwise, to the extent such liability may legally be limited or excluded.

20. MAXIMUM AGGREGATE LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE PAUSE CHAPTER ARISING FROM OR RELATING TO A PARTICULAR PRODUCT, ORDER, TRANSACTION OR EVENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO THE PAUSE CHAPTER FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

This limitation applies regardless of the number or type of claims asserted.

Where applicable law does not permit a particular category of liability to be limited in this manner, this limitation will apply to the maximum extent legally permissible.

21. Essential Basis of the Agreement

The disclaimers, exclusions and limitations contained in this Legal Notice and our Terms of Service are a material basis upon which The Pause Chapter makes its products and Services available.

To the maximum extent permitted by law, these limitations apply even if a limited remedy fails of its essential purpose.

22. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless The Pause Chapter and its owners, members, managers, officers, directors, employees, contractors, affiliates and agents from third-party claims, damages, liabilities, losses and reasonable costs arising from:

Your unlawful use of our Services;
Your misuse of a product;
Your material violation of these terms or our policies;
Your infringement of another person's rights;
Fraud committed by you; or
Your intentionally wrongful conduct.

This obligation does not require you to indemnify The Pause Chapter for liability that applicable law prohibits us from shifting to you.

23. Maximum Lawful Protection

Every disclaimer, exclusion, release, allocation of risk and limitation of liability in this Legal Notice is intended to operate to the fullest extent permitted by applicable law.

If applicable law prevents a provision from operating to its full extent, that provision should be construed and enforced to provide The Pause Chapter with the maximum protection legally permitted, rather than being invalidated entirely where possible.

24. Non-Waivable Rights and Responsibilities

Nothing in this Legal Notice:

Excludes liability that cannot lawfully be excluded;
Waives a consumer right that cannot lawfully be waived;
Eliminates legally required product-safety obligations;
Eliminates legally required adverse-event reporting obligations;
Authorizes false or misleading advertising; or
Overrides applicable federal, state or local law.

For U.S. dietary supplements, certain serious adverse events received by the responsible manufacturer, packer or distributor must be reported to FDA; FDA guidance describes a 15-business-day reporting requirement in applicable circumstances.

A disclaimer cannot be used to contract around those obligations.

25. Relationship With Other Policies

This Legal Notice should be read together with our:

Terms of Service
Privacy Policy
Shipping Policy
Return & Refund Policy

If there is a conflict between these documents and a mandatory provision of applicable law, the mandatory legal requirement controls.

26. Changes to This Legal Notice

We may update this Legal Notice from time to time.

The current version will be published on our website together with its effective or “Last Updated” date.

Changes will apply prospectively to the extent required by applicable law.

27. Contact

Questions regarding this Legal Notice may be sent to:

The Pause Chapter
support@thepausechapter.co